THOUGHT FOR THE DAY

Courage

'Study without desire spoils the memory, and it retains nothing that it takes in'

-Leonardo da Vinci

TOPIC OF THE DAY

Don Peppers

Recognized for over a decade as one of the leading authorities on customer-focused relationship management strategies for business, Don Peppers is an acclaimed author and a founding partner of Peppers & Rogers Group, the world's premier customer-centered management consulting firm. In August 2003, Peppers & Rogers Group joined Carlson Marketing Group to provide clients with world-class customer strategy, flawlessly executed, for bottom-line impact. The goal of the combined companies is to offer "one to one, end to end."




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