THOUGHT FOR THE DAY

Quality

“It is easier to do a job right than to explain why you didn't. ”

- Martin Van Buren

TOPIC OF THE DAY

Total Quality Management

At its core, Total Quality Management (TQM) is a management approach to long-term success through customer satisfaction.

In a TQM effort, all members of an organization participate in improving processes, products, services and the culture in which they work.

Read on.....

LATEST ARRIVALS

Principles of Total Quality by Vincent K. Omachonu