THOUGHT FOR THE DAY

Guru-Mantra

“The biggest guru-mantra is: never share your secrets with anybody. It will destroy you.”- Chanakya


TOPIC OF THE DAY

Perfecting the Art of Silence in Negotiating

As Sarah wound her way past the tables and toward the stage to get her "Top Salesperson Award" at the company's annual dinner, her colleagues were mumbling about how someone with the firm only a year could have sold more than anyone else. Sarah was pleasant enough, but hardly the gregarious salesman type. When asked how, Sarah wasn't talking. What her colleagues didn't know is that was the real key to her success. Sarah was making sales by practicing the art of silence, not the art of talking.

Silence is the secret tool of power negotiators. Knowing when to listen, not talk. Using facial expressions, not your voice, to make a point. Here are five tips on how perfecting the art of silence can make you a better negotiator:


Read on...


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MARKETING RESEARCH by Sunanda Easwaran