Sunday, January 24, 2010

THOUGHT FOR THE DAY

smile

"A warm smile is the universal language of kindness."

- William Arthur Ward

TOPIC OF THE DAY

Quality management

Quality management can be considered to have three main components: quality control, quality assurance and quality improvement. Quality management is focused not only on product quality, but also the means to achieve it. Quality management therefore uses quality assurance and control of processes as well as products to achieve more consistent quality.

Read on...

LATEST ARRIVALS

Harvard Business Review On Managing Projects by Harvard Business Review

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