THOUGHT FOR THE DAY
smile
"A warm smile is the universal language of kindness."
- William Arthur Ward
TOPIC OF THE DAY
Quality management
Quality management can be considered to have three main components: quality control, quality assurance and quality improvement. Quality management is focused not only on product quality, but also the means to achieve it. Quality management therefore uses quality assurance and control of processes as well as products to achieve more consistent quality.
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LATEST ARRIVALS
Harvard Business Review On Managing Projects by Harvard Business Review
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