THOUGHT FOR THE DAY

Communication

“Effective communication is 20% what you know and 80% how you feel about what you know.”- Jim Rohn


TOPIC OF THE DAY

CONVERSATION AS COMMUNICATION

Communication is best achieved through simple planning and control; this article looks at approaches which might help you to do this and specifically at meetings, where conversations need particular care.

Most conversations sort of drift along; in business, this is wasteful; as a manager, you seek communication rather than chatter. To ensure an efficient and effective conversation, there are three considerations:

• you must make your message understood
• you must receive/understand the intended message sent to you
• you should exert some control over the flow of the communication

Thus you must learn to listen as well as to speak. Those who dismis this as a mere platitude are already demonstrating an indisposition to listening: the phrase may be trite, but the message is hugely significant to your effectiveness as a manager. If you do not explicitly develop the skill of listening, you may not hear the suggestion/information which should launch you to fame and fortune.


Read on...

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