THOUGHT FOR THE DAY

Communication

"Don't speak unless you can improve on the silence." - Spanish Proverb

TOPIC OF THE DAY

Your Communications May Not Be Communicating

Have you ever been in an organization where communication was not an issue? If so, you're the exception rather than the rule.

Large organizations in particular have always struggled with the challenges of communications. In fact, the concept of span of control — a decades-old organizational design principle — was derived originally from communications research analyzing supervisors' interactions with various numerical sets of subordinates. For example, one study noted that going from four to five subordinates increased potential interactions from 44 to 100; and that going from seven to eight brought the total from 490 to 1080. Hence the ideal number for traditional spans was usually pegged at seven, so that supervisors would be able to get more face time with their workers.

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