THOUGHT FOR THE DAY

Customers

“Your most unhappy customers are your greatest source of learning. ” - Bill Gates

TOPIC OF THE DAY

Customer Service Representatives - Dealing with Customer Needs

Customer service representatives work in various kinds of companies. It is their responsibility to make sure that the customers of the company are provided with sufficient service regarding customer concerns and questions. The customers are usually individuals who want to inquire about something, or a company asking about the service.

Read on...

LATEST ARRIVALS

Planning Local Economic Development Theory and Practice by Edward J. Blakely