THOUGHT FOR THE DAY

Behaviour

"Be polite to all, but intimate with few."

- Thomas Jefferson

TOPIC OF THE DAY

Human resource management in hospitality industry

An important part of all the organizations is Human Resource Management. Human resources can be counted in one of the most valuable assets for a company. It is very necessary that human resource management runs smoothly for the benefit of the organization.

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Human resource management for the hospitality and tourism industries by Dennis Nickson

THOUGHT FOR THE DAY

Evolution

"There are no shortcuts in evolution."

- Louis D. Brandeis

TOPIC OF THE DAY

IGMP

The Internet Group Management Protocol (IGMP) is a communications protocol used to manage the membership of Internet Protocol multicast groups. IGMP is used by IP hosts and adjacent multicast routers to establish multicast group memberships.

It is an integral part of the IP multicast specification, operating above the network layer, though it does not actually act as a transport protocol.[1] It is analogous to ICMP for unicast connections. IGMP can be used for online streaming video and gaming, and allows more efficient use of resources when supporting these types of applications. IGMP is vulnerable to some attacks[2][3][4][5], and firewalls commonly allow the user to disable it if not needed.

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LATEST ARRIVALS

Microeconomics: a global Text by Judy Whitehead

THOUGHT FOR THE DAY

Life

"Do not dwell in the past, do not dream of the future, concentrate the mind on the present moment."

- Buddha

TOPIC OF THE DAY

Microeconomics

Microeconomics (from Greek prefix micro- meaning "small" + "economics") is a branch of economics that studies how the individual parts of the economy, the household and the firms, make decisions to allocate limited resources, typically in markets where goods or services are being bought and sold.

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LATEST ARRIVALS

Microeconomics: a global Text by Judy Whitehead

THOUGHT FOR THE DAY

Peace

"Nobody can bring you peace but yourself."

- Ralph Waldo Emerson

TOPIC OF THE DAY

Branding and Innovation in India.

Two very sophisticated analyses of what is happening inside India by extremely knowledgeable people—Brad Nemer of Motorola, the insightful Niti Bhan and Manjeet Kripilani, BW’s top Indian correspondent who appears to know the entire Indian economic and political elite—can be found on the I&D.

Brand Magic In India, by Nemer and Bhan, highlight the pitfalls of global corporations just exporting their brands to India without understanding the many local cultures.

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Branding India :An Incredible Story by Amitabh Kant

THOUGHT FOR THE DAY

Word

"By words we learn thoughts, and by thoughts we learn life."

- Jean Baptiste Girard

TOPIC OF THE DAY

Interpersonal communication

Interpersonal communication is usually defined by communication scholars in numerous ways, usually describing participants who are dependent upon one another and have a shared history. Communication channels, the conceptualization of mediums that carry messages from sender to receiver, take two distinct forms: direct and indirect.

Direct channels are obvious and easily recognized by the receiver. Both verbal and non-verbal information is completely controlled by the sender. Verbal channels rely on words, as in written or spoken communication. Non-verbal channels encompass facial expressions, controlled body movements (police present hand gestures to control traffic), color (red signals 'stop', green signals 'go'), and sound (warning sirens).

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LATEST ARRIVALS

Marketing of services by K. Douglas Hoffman and John E. G. Bateson

THOUGHT FOR THE DAY

Flower

"The flower in the vase smiles, but no longer laughs."

- Malcolm De Chazal

TOPIC OF THE DAY

quirkology?
'Quirkology' is a term coined by Prof Wiseman to refer to psychological research that is quirky. Much of this work uses mainstream methods to investigate unusual topics, or unusual methods to investigate mainstream topics.

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LATEST ARRIVALS

Marketing of services by K. Douglas Hoffman and John E. G. Bateson

THOUGHT FOR THE DAY

Peace

"Peace begins with a smile."

- Mother Teresa

TOPIC OF THE DAY

Gopalswamy Doraiswamy Naidu

G. D. Naidu (Gopalaswamy Doraiswamy Naidu) (b: 1893 - d: 1974) was an Indian inventor and engineer who is also referred to as the Edison of India.[1] He is credited with the manufacture of the first electric motor in India. His contributions were primarily industrial but also span the fields of electrical, mechanical, agricultural (Hybrid cultivation) and automobile engineering. He had only primary education but excelled as a versatile genius. Among his hobbies was train travel to near by cities.

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LATEST ARRIVALS

Marketing of services by K. Douglas Hoffman and John E. G. Bateson

THOUGHT FOR THE DAY

Power

"The man who is swimming against the stream knows the strength of it."

- Woodrow Wilson

TOPIC OF THE DAY

Raja Ram Mohan Roy

Raja Ram Mohan Roy (August 14, 1774 – September 27, 1833) was a founder (with Dwarkanath Tagore and other Bengali Brahmins) of the Brahma Sabha in 1828 which engendered the Brahmo Samaj, an influential Indian socio-religious reform movement. His influence was apparent in the fields of politics, public administration and education as well as religion. He is best known for his efforts to abolish the practice of sati, the Hindu funeral practice in which the widow was compelled to sacrifice herself on her husband’s funeral pyre. It was he who first introduced the word "Hinduism" into the English language in 1816. For his diverse contributions to society, Raja Ram Mohan Roy is regarded as one of the most important figures in the Bengal Renaissance. His efforts to protect Hinduism and Indian rights by participating in British government earned him the title “The Father of the Bengal Renaissance” or “The Father of the Indian Nation.”

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LATEST ARRIVALS

Marketing of services by K. Douglas Hoffman and John E. G. Bateson

THOUGHT FOR THE DAY

Doing Your Best

“Try and fail, but don't fail to try.”

- Stephen Kaggwa

TOPIC OF THE DAY

System administrator

A system administrator, systems administrator, or sysadmin, is a person employed to maintain and operate a computer system and/or network. System administrators may be members of an information technology department.

The duties of a system administrator are wide-ranging, and vary widely from one organization to another. Sysadmins are usually charged with installing, supporting, and maintaining servers or other computer systems, and planning for and responding to service outages and other problems. Other duties may include scripting or light programming, project management for systems-related projects, supervising or training computer operators, and being the consultant for computer problems beyond the knowledge of technical support staff. A system administrator must demonstrate a blend of technical skills and responsibility in order to perform their job well.

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LATEST ARRIVALS

Marketing of services by K. Douglas Hoffman and John E. G. Bateson

THOUGHT FOR THE DAY

Achievement

“Spectacular achievement is always preceded by unspectacular preparation.”

- Robert H. Schuller

TOPIC OF THE DAY

Master of Business Administration

The Master of Business Administration (MBA) is a master's degree in business administration, which attracts people from a wide range of academic disciplines. The MBA designation originated in the United States, emerging from the late 19th century as the country industrialized and companies sought out scientific approaches to management. The core courses in the MBA program are designed to introduce students to the various areas of business such as accounting, marketing, human resources, operations management, etc. Students in some MBA programs have the option to select an area of concentration and focus approximately one-third of their studies in this area.

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LATEST ARRIVALS

Marketing of services by K. Douglas Hoffman and John E. G. Bateson

THOUGHT FOR THE DAY

Greetings

“I greet you. Not quite as the world sends greetings, but with profound esteem and with the prayer that for you now and forever, the day breaks, and the shadows flee away.”

- Fra Giovanni Giocondo

TOPIC OF THE DAY

Customer Service Success

Most businesses spend more time and energy trying to find new customers than they spend retaining the customers they have. The logic behind customer retention is simple - it costs far less money to keep current customers happy than to spend much more money to recruit new customers. Loyal customers tell their friends about your business and will spend more money than new customers.

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LATEST ARRIVALS

Marketing of services by K. Douglas Hoffman and John E. G. Bateson

THOUGHT FOR THE DAY

Happiness

"Happiness is not something you postpone for the future; it is something you design for the present."

-Jim Rohn


TOPIC OF THE DAY

Services Marketing

A service is the action of doing something for someone or something. It is largely intangible (i.e. not material). A product is tangible (i.e. material) since you can touch it and own it. A service tends to be an experience that is consumed at the point where it is purchased, and cannot be owned since is quickly perishes

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LATEST ARRIVALS

Marketing of services by K. Douglas Hoffman and John E. G. Bateson

THOUGHT FOR THE DAY

Life

"We can live without religion and meditation, but we cannot survive without human affection."

-Dalai Lama


TOPIC OF THE DAY

Outdoor Advertising

Outdoor advertising is an appealing option due to its ability to target geographically and its extremely low cost per person reached. The problem is that billboards can easily become invisible. How many billboards do you drive past each day without seeing them? Yet others will seemingly smack you in the face. Today I'll explain the difference.

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LATEST ARRIVALS

Reading minds and markets by Jack Albin

THOUGHT FOR THE DAY

Teacher

"A good teacher is like a candle - it consumes itself to light the way for others."

-Anonymous

TOPIC OF THE DAY

Qualities of a Good Teacher

Creative and inspirational teachers motivate their students to learn by using their personal qualities, their positive experiences and their excellent communication skills. They know that KNOWledge is one of our main purposes in life. The qualities of a good teacher are covered in our Teacher Training courses and in our course that you can license to run in your own school - The Genesis eXperience - Breaking Down the Barriers to Learning.

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LATEST ARRIVALS

Reading minds and markets by Jack Albin

THOUGHT FOR THE DAY

Nature

“Earth laughs in flowers."

- Ralph Waldo Emerson

TOPIC OF THE DAY

Crisis management

Crisis management is the process by which an organization deals with a major unpredictable event that threatens to harm the organization, its stakeholders, or the general public. Three elements are common to most definitions of crisis: (a) a threat to the organization, (b) the element of surprise, and (c) a short decision time. Venette argues that "crisis is a process of transformation where the old system can no longer be maintained." Therefore the fourth defining quality is the need for change. If change is not needed, the event could more accurately be described as a failure or incident.

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LATEST ARRIVALS

Reading minds and markets by Jack Albin

THOUGHT FOR THE DAY

Success

“A successful man is one who can lay a firm foundation with the bricks others have thrown at him."

- David Brinkley

TOPIC OF THE DAY

Reading Terminal Market

Reading Terminal Market is an enclosed public market found at 12th and Arch Streets in downtown Philadelphia, Pennsylvania. Over 80 merchants offer fresh produce, meats, fish, groceries, ice cream, flowers, baked goods, crafts, books, clothing, and specialty and ethnic foods. Every space in the market is rented out; three of the vendors are descendants of original market merchants. The market is open every day of the week (regular hours: M-Sat: 8am-6pm; Sun: 9am-5pm). The Pennsylvania Dutch merchants (a small but significant minority) generally do not operate Sunday through Tuesday.

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LATEST ARRIVALS

Reading minds and markets by Jack Albin

THOUGHT FOR THE DAY

Smile

“Beauty is power; a smile is its sword.”

John Ray

TOPIC OF THE DAY

Strategic management

Strategic or institutional management is the conduct of drafting, implementing and evaluating cross-functional decisions that will enable an organization to achieve its long-term objectives.It is the process of specifying the organization's mission, vision and objectives, developing policies and plans, often in terms of projects and programs, which are designed to achieve these objectives, and then allocating resources to implement the policies and plans, projects and programs. A balanced scorecard is often used to evaluate the overall performance of the business and its progress towards objectives.

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LATEST ARRIVALS

Manage the Media: Don't Let the Media Manage You by William J. Holstein

THOUGHT FOR THE DAY

Experience

“Good judgment comes from experience and experience comes from bad judgment."

- Fred Brooks

TOPIC OF THE DAY

Project management

Project management is a carefully planned and organized effort to accomplish a specific (and usually) one-time objective, for example, construct a building or implement a major new computer system. Project management includes developing a project plan, which includes defining and confirming the project goals and objectives, identifying tasks and how goals will be achieved, quantifying the resources needed, and determining budgets and timelines for completion.

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LATEST ARRIVALS

Project management: achieving competitive advantage by Jeffrey K. Pinto

THOUGHT FOR THE DAY

Poetry

“A poet is, before anything else, a person who is passionately in love with language."

- W. H. Auden

TOPIC OF THE DAY

Infrastructure in India

India initiated an ambitious reform programme, involving a shift from a controlled to an open market economy showing signs of overheating because of basic infrastructure constraints, both physical and human. So far, the bulk of infrastructure was in the public sector. Public sector in India operating in a protected set up has been largely subsidised by the Government. Since the launching of reform, Government is trying to reduce its borrowing which means that further subsidization will not be possible.

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India Infrastructure Report 2009 by Oxford University Press

THOUGHT FOR THE DAY

Life

“Everything in life is luck.”

- Donald Trump

TOPIC OF THE DAY

Chanakay the world's first Management Guru

Chanakya was the world's first management guru. His management thoughts and ideas helped kings and rules for centuries. All the powerful kings in ancient India like Ashoka had learnt Arthashastra and practiced it to expand their kingdom multifold (increase market share), to protect the kingdom against powerful enemies (develop a strategy against competitors), develop winning strategies, habits and practices.

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Theory of the Growth of the Firm by Edith Penrose

THOUGHT FOR THE DAY

Wisdom

“A man begins cutting his wisdom teeth the first time he bites off more than he can chew.”

- Herb Caen

TOPIC OF THE DAY

Agricultural Growth in India

Indian economy witnessed the slowing of agriculture at a time when the rest of the economy is growing at unprecedented rates. The slow growth of agriculture has been explicitly noted as a matter of concern in the ‘Approach Paper to the Eleventh Plan’. Further, accelerating the rate of growth of agricultural production is seen as central to a more inclusive growth.

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LATEST ARRIVALS

Agricultural growth in India: role of technology, incentives and institutions by A. Vaidyanathan

THOUGHT FOR THE DAY

Anger

“Anger is an acid that can do more harm to the vessel in which it is stored than to anything on which it is poured."

Mark Twain

TOPIC OF THE DAY

BPO in India

The business process outsourcing industry in India refers to the services outsourcing industry in India, catering mainly to Western operations of multinational corporations (MNCs).

As of 2008, around 0.7 million people work in outsourcing sector[1] (less than 0.1% of Indians). Annual revenues are around $11 billion,[1] around 1% of GDP. Around 2.5 million people graduate in India every year. Wages are rising by 10-15 percent as a result of skill shortage.


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LATEST ARRIVALS

Business Process Outsourcing by Vinod V. Sople

THOUGHT FOR THE DAY

Health

“He who has health, has hope. And he who has hope, has everything.”

- Proverb

TOPIC OF THE DAY

Health care

Health care, or healthcare, is the treatment and management of illness, and the preservation of health through services offered by the medical, dental, complementary and alternative medicine, pharmaceutical, clinical sciences (in vitro diagnostics), nursing, and allied health professions. Health care embraces all the goods and services designed to promote health, including “preventive, curative and palliative interventions, whether directed to individuals or to populations”.The definition of health care is continuously evolving and varies significantly between different cultures.

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LATEST ARRIVALS

Harvard Business Review On Managing Health Care by Harvard Business School Publishing

THOUGHT FOR THE DAY

Faith

"In the affairs of this world, men are saved not by faith, but by the want of it."

- Benjamin Franklin

TOPIC OF THE DAY

Counselling

Counselling is a scientific process which is largely accepted by many of us. Whether its vocation guidance or coping with personal trauma counseling surely makes it easy for us to seek professional guidance. There are many subjects that require counseling.With changing times our lifestyle offers us so many advantages that make life easy but at the same time it is important to acknowledge the side effects of a routine fast paced life.

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LATEST ARRIVALS

Counselling skills for managers by Kavita Singh

THOUGHT FOR THE DAY

Life

"A perfection of means, and confusion of aims, seems to be our main problem."

- Albert Einstein

TOPIC OF THE DAY

Turbulence

The Age of Turbulence: Adventures in a New World (ISBN 1594201315) is the title of the memoir of former Chairman of the Federal Reserve Alan Greenspan, published on September 17, 2007.

"The Age of Turbulence: Adventures in a New World," by Alan Greenspan is two books in one. The first half of this work is an autobiographical chronology of the author's life. This portion of the text permits readers a view of the people and circumstances that helped shape and guide Greenspan. From hours of clarinet and saxophone practice as a child, to living room philosophy with Ayn Rand, his major influences are all detailed.

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The age of turbulence: adventures in a new world by Alan Greenspan

THOUGHT FOR THE DAY

Business

"Business is a combination of war and sport."

Andre Maurois

TOPIC OF THE DAY

Capitalism

Capitalism is an economic and social system in which capital and land, the non-labor factors of production (also known as the means of production), are privately owned;[citation needed] labor, goods and resources are traded in markets; and profit, after taxes, is distributed to the owners or invested in technologies and industries. Also see rise of financial capitalism, which controls all other forms of capitalism.

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LATEST ARRIVALS

Funky business forever: how to enjoy capitalism by Jonas Ridderstrale & Kjell Nordstrom